We ship all orders within 2–4 business days after payment is confirmed. Once shipped, delivery takes approximately 7–15 business days depending on your location. You’ll also receive a live tracking link so you can follow your order in real-time, from our warehouse to your doorstep — no guesswork, no worries.

Your satisfaction means everything to us. That’s why we offer a 30-day, no-questions-asked return policy. If you’re not completely satisfied with your purchase, just contact us and we’ll provide a prepaid return label — and issue a full refund once we receive the product.

Yes, they are! If your order doesn’t meet expectations, we offer a completely free return process. Just contact us within 30 days of delivery and we’ll email you a prepaid return label. Once your return is received and inspected, we’ll issue your refund — fast and easy.

Yes! All Kitten Pups products are made with non-toxic, pet-friendly materials and follow U.S. pet wellness and hygiene standards. Whether it’s a chew toy, a grooming tool, or a flea spray — everything is carefully selected with your pet’s health and safety in mind.

Yes! As soon as your order ships, you’ll receive a confirmation email with a live tracking number. You can check the status of your shipment anytime — see where it is, when it’s moving, and when it’s expected to arrive. Total transparency, no surprises.

Definitely. Our potty training sprays, pads, and trays are formulated based on behavior research to guide your pet’s habits gently and effectively. Whether you're training a new pup or working with a rescue, we offer tools that make the process quicker, cleaner, and stress-free.

Unlike generic pet shops, Kitten Pups is built on years of professional pet care experience and research. We focus on products that truly work — from grooming and hygiene to training and behavior — all backed by veterinary insight and trusted by thousands of pet parents.

Yes! We carry behavior correction sprays, anti-bark collars, and anti-scratch tools specifically designed to help you manage common frustrations without harming your pet. Our training aids are safe, easy to use, and developed with input from pet behavior specialists.